While our hope is that you arrive at your study away destination without any challenges, we know at times these can occur for a variety of reasons. Please note that NYU is unable to act as an intermediary between the traveler and airline, but it may be helpful to keep in mind the below tips should you encounter any flight cancellations or delays:
Contact Your Airline First
Number one tip: Whether it’s an airport delay or flight cancellation, contact your airline – immediately. It is most beneficial to act quickly so that you are able to grab a seat on the next available flight if necessary. Many passengers will be trying to rebook and options may become more limited the longer you wait.
If Your Flight is Canceled:
- Multi-task communications: If your flight is canceled or delayed, immediately get in line for a gate agent; at the same time, call the airline (it may be quicker).
- If you have a frequent flyer status with the airline that gives you access to a priority phone number, using this may expedite the service you receive.
Note: There are no federal requirements that require airlines to provide you with any hotel or meal vouchers due to events outside their control such as weather, but airline policies on this vary. When in doubt, ask. Some will provide you with certain amenities.
If Your Flight is Delayed:
- Stay in touch with the airline: Follow the tips above; stay connected to your carrier
- Don’t be late to the gate: Even if you’ve been told your flight is delayed, stay in the gate area. Delays can evaporate and windows of opportunity for take-off can be short; if you’re not present for boarding, you may be out of luck
Note: Always be at the gate at least 20 minutes before departure, minimum.
Ultimately, if you are in an area where you still have access to email or phone service, please contact the appropriate staff member(s) at NYU New York listed on your Arrival Cheat Sheet to forward your updated itinerary. This is another reason why it is important to have a copy in your carry on.
Should your updated itinerary arrive outside of the provided transportation window, you will be responsible for getting to housing (but don’t worry – the Arrival Cheat Sheet has all the relevant details necessary to do so!).
The staff recognize these occurrences are beyond your control so will work with you to catch up if any material is missed. On behalf of the entire NYU Global Programs team, we wish you safe travels!
Two new courses in East Asian Studies have been recently announced: Modern China and Women and Gender in Chinese History. Please go ahead and register for either course if they are of interest to you.
For those of you taking at least two courses at Tandon, you should participate in the NYU Tandon orientation on Friday, September 1 (details will follow in Guidebook) to get you acquainted with Tandon’s Brooklyn campus. Please sign up here by August 17 to attend the session.
Because we understand that many of you will be jetlagged upon arrival to New York and the last thing you want to sit through at orientation is a day of lectures, we instead offer five modules for you to complete prior to your arrival in New York. The modules will cover Health and Wellness, Exploring NYU, Academics, Money & Banking, and Exploring New York City. You have already received emails from the Student Health Center about your Health and Wellness module. The remaining four modules will be available through NYU Classes. Starting August 15 you will receive one email for each module over the course of two weeks with directions on accessing the material. Each module will take about 10-12 minutes to complete and you can do so at your own pace and at a time that is best for you.
At orientation we will be revisiting the content of the modules through an interactive session that asks you to teach one another about the topics, so be sure you come prepared! All students who complete all five modules will be entered into a raffle for a special prize.
Next week you will receive a message sent to your NYU email address with detailed instructions about accessing NYU Guidebook, a scheduling app that will list mandatory and optional on-site orientation programs. Using the app you can create your orientation schedule and access maps that will show you program locations. If you do not have a smartphone you can always access the web version of NYU Guidebook. Remember to check your NYU email account regularly!
There are several things that you can do to prepare your finances before you arrive in New York. Figure out: what is the cost of living in [site]? What can I do now to make sure I save money? This site, Numbeo, can help you compare the cost of living in your home city and your study away location!
and packing tips to ensure your travel goes smoothly. Also, take note of what NOT to pack by visiting this website.
- Notify your bank and credit cards that you will be abroad. Make sure they won’t block your accounts when they see international charges, and ask for phone numbers to call from abroad in the event you have any issues. The numbers on the back won’t always work from overseas.
- Have all medications you may need for the full term & bring a copy of prescriptions (medication, eyeglasses, etc.) and carry it with you in your carry on. Your carry on should also have all important paperwork, phone numbers, and a change of clothes in case your luggage arrives late.
- Make photocopies of your passport/visa, ID, and cards (bank, credit card). Leave one copy of this packet with your parents and bring a set with you in your carry-on. That way, if these items are lost or stolen, they’re much easier to replace.
- Bring your flight confirmation printout to the airport.
- Check the luggage restrictions for your airline before you pack.
- Have some cash on hand to get you through the first few days (you can exchange at the airport if needed, but service fees can be hefty. Banks can generally issue dollars ahead of time if they have notice. Or simply withdraw cash from the ATM directly once you land – this can be easiest)
- Have a copy of your arrival cheat sheet – and leave one with your family!
- Set up a plan of communicating with your family members while abroad—we recommend calling or e-mailing them only once or twice a week while abroad. Your parents will ALWAYS want to talk to you more often than that, but remember that part of studying in another country is putting some distance between you and your old life. You’ll be better for it!
- Buy a journal. Study Away is a profoundly personal experience and Facebook updates alone won’t capture the spirit of what you are doing. Keep a journal that is meant to be just for you.
- Do not plan to use your blow dryers and flat irons that you use currently. Even with a plug adaptor and converter, the higher voltage can destroy (as in burn to a crisp!) your appliances and could potentially knock out power in entire buildings, which isn’t a great way to make friends abroad. If you’re not willing to forgo the blow dryers and flat irons for a few months, then it’s best to purchase local versions that operate on 220 volts once you get abroad.
- Bring a small weekend-size bag/backpack/collapsible duffle bag for trips you’ll take during your time abroad.
- Don’t forget that you cannot bring more than 3 oz. of any liquid in your carry on for your flight overseas. Airport security can be very stringent. Make sure you follow all the rules when it comes to flying!
- If you follow a special diet (vegetarian, kosher, etc.) don’t forget to inform your airline ahead of time. It’s horribly unpleasant to be hungry and thirsty while you’re on a plane and they control when you get meals, so bring some snacks (stay away from fruit, as some countries don’t want you to bring perishable food into their airports). And make sure you have your own water on the flight (though, remember, you can’t take any through security).
- Last but definitely not least, try to pack LIGHT. Layers, layers, layers! You will inevitably come home with more than you started with.
For some students this may be your first time traveling outside the country, traveling alone, or even your first time on a plane. We have gathered some practical advice to make your journey to NYU New York as smooth as possible!
- Check with your airline about how many bags you can check in, and the maximum weight of each bag. You don’t want to be asked to pay extra for too much luggage.
- Get luggage tags and put the NYU Residence Hall address as contact information in case it is delayed. List a phone number of a close family member or friend in case the airline needs to get in touch about the delayed luggage.
- Carry a small bookbag with your valuables and all essential items, including a toothbrush, medications, copies of your passport, credit/debit cards, flight confirmation, visa documents (if applicable), laptops/electronics and instructions on how to arrive to NYU New York (this will be sent over the summer). All containers with more than 3oz of liquid (shampoo, etc.) should be packed in your checked luggage.
- Exchange your local currency into around 100 USD 1-2 weeks before departure. Ask your local bank if they have the currency. It’s good to have cash on hand right when you arrive (and to avoid exchanging money at the airport since the fees are high).
- Arrive 3 hours before your flight. This will give you time to check in at the airline counter (there may be long lines!), check your luggage, go through security and get to your gate with plenty of time.
- Airplanes get cold- wear warm clothes on the flight, including socks!
- If you follow a special diet (vegetarian, halal, kosher, etc.) don’t forget to inform your airline ahead of time. Also take your favorite snacks- it’s no fun to get hangry on the plane!
Don’t leave for New York without your Arrival Cheat Sheet! It contains helpful information about navigating the airport, getting to your housing assignment, and NYU New York contact information. Please provide a copy of this document to your family.
Here are some other things to keep in mind:
- Know the time difference between your hometown and (site), and discuss a communication plan with your friends and family
- Know what to expect for meal costs in your host location (link to any helpful site/document for your site)
- Check the exchange rate for your host country’s currency regularly
- Purchase any necessary voltage convertors and/or adaptors.
And remember these tips from our First Time Traveler Post. (They’re actually quite good for everyone!)
All currently matriculated NYU students and all other members of the University community are invited to audition for NYU Steinhardt Classical, Jazz, and Vocal Ensembles!
Sign up now to select the best audition time for you!
Visit our Ensembles page to learn everything you need to know, sign up for auditions, and reach out to ensemble contacts.
Auditions are mandatory for all classical instrumental performance majors.
We hope you can join us!